Your Questions, Answered
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At the core of the ORA experience is a heavily customized, enterprise-grade deployment of Home Assistant. While traditional luxury smart homes force you into closed, proprietary ecosystems that age poorly and trap your data, we intentionally build upon the world’s most powerful open-source framework. This acts as the indestructible engine of your home. It ensures universal compatibility with thousands of premium devices and completely frees you from vendor lock-in. We engineer the luxury interface and provide the ongoing white-glove management, while this open architecture guarantees your investment lasts a lifetime.
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Your privacy is our absolute highest priority. Unlike mass-market consumer systems (such as Alexa or Google Home) that send your audio recordings to the cloud for processing, ORA is engineered with a Zero-Cloud policy. Your home’s intelligence—including natural language voice processing—is executed entirely on a dedicated, highly secure server physically located within your residence. Your data, your routines, and your voice commands never leave your walls.
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Your home will continue to function flawlessly. Because the ORA Node operates locally, your core systems—lighting, climate control, and tactile switches—are not dependent on an external internet connection. While cloud-based smart homes paralyze you when the WiFi drops, an ORA environment remains responsive, reliable, and entirely under your command.
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Only if that is how you want to manage your home.
We believe technology should elevate your interior design, not distract from it. ORA champions the concept of "Invisible Intelligence." We replace visual clutter with beautiful, tactile dials and premium wall switches. If you wish to use a visual interface, your system is fully accessible via a beautifully designed app on your personal devices, leaving your architectural surfaces pristine.
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An intelligent home is a living ecosystem, not a one-off installation. Through our ORA Continuity service, we provide proactive, remote health monitoring of your home's network and hardware. We securely push AI and system updates to your local server, ensuring your home actually becomes smarter and more capable over time. If your lifestyle changes or you require adjustments to your scenes, your dedicated Swiss concierge team is just a message away.